USPS says Sandston hub in midst of 10-year overhaul, as mail issues continue to mount
Table of Contents
After months of complaints by residents throughout the Richmond region about late or missing mail, Richmond Commonwealth Attorney Collette McEachin and Congresswoman Jennifer McClellan hosted a town hall to hear issues and update residents on what they have learned.
CBS 6 spoke to a local logistic expert about why these issues have been piling up, which he said might take some time to clear up.
The USPS is currently a couple of years into a 10-year strategic plan to optimize and modernize its operations, which they said will require billions of dollars nationwide to implement.
Much of USPS' operating network and systems have not been changed or updated in decades.
After hundreds of complaints and requests for information from Virginia's U.S. Senators and U.S. Representatives, the Richmond region director sent a letter last month that mentioned the Richmond Region Processing Center in Sandston is one of the first in the nation to undergo an overhaul based off the strategic plan.
Click here to continue reading on WTVR.com, a Henrico Citizen partner organization.
