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Metro Richmond Congressional delegation members receive update on USPS mail delivery

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The on-time delivery rate for first-class mail in Virginia has improved slightly in 2024, but it's still not enough to meet the USPS's goal of 93%, according to members of the delegation, which included U.S. Senators Mark Warner and Tim Kaine and U.S. Representatives Abigail Spanberger (D-7th District) and Rob Wittman (R-1st District) and an official from the office of U.S. Representative Jennifer McClellan (D-4th District).

“While we are glad to see some gains in the on-time delivery rate in Virginia, there’s much more work to do," the elected officials wrote in a joint statement. "We will continue to press for increased transparency, greater engagement with the public, and a higher standard of service for communities across Virginia.”

The USPS Inspector General's report on the Richmond Regional Processing and Distribution Center in Sandston raised concerns about a lack of attention to detail, poor coordination between machines, and broader questions about the center's efficiency.

The Virginia lawmakers visited the Richmond Regional Processing and Distribution Center in Sandston in March to see firsthand how the facility operates. They also joined a bipartisan group of Virginia lawmakers in pressing the USPS to address the mail delivery delays and disruptions impacting Virginians in the Richmond region.