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Investigation found Henrico Doctors’ Hospital employee abused NICU baby in 2023

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The Henrico County Department of Social Services determined an employee in the neonatal intensive care unit (NICU) at Henrico Doctors' Hospital physically abused a premature infant at the hospital in September 2023, according to a letter sent to the baby's mother from the agency.

Noah Hackey’s parents showed CBS 6 the letter which was authored by Child Protective Services Supervisor Sarah Wilson on Sept. 26, 2024.

Noah’s parents, Tori and Dominique Hackey, reached out to CBS 6 after seeing our report Thursday about Henrico Doctors’ Hospital pausing admission to their NICU because three babies were found in late November and December with “unexplained fractures,” and the incidents were similar to incidents in the summer of 2023 involving four babies.

The couple had twin boys, Noah and Micah, at the hospital on Aug. 25, 2023, when they were 28 weeks and 6 days old. Both boys stayed together in a room in the NICU and Noah, in particular, thrived right away.

"Noah was a healthy baby boy. He was on CPAP for maybe two days and then taken off,” Dominique Hackey said.

But, on Sept. 5, the couple received some startling news.

Click here to continue reading on WTVR.com, a Henrico Citizen partner organization.