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Henrico Schools offers chat sessions, videos to assist with virtual learning

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To help families better understand the concepts and technologies behind virtual learning, Henrico County Public Schools will offer a series of virtual learning “Help Chats" that will include a series of prerecorded videos that will break out exactly what families need to know, as well as three live question-and-answer sessions using Microsoft Teams.

The prerecorded videos are available now, by visiting the HCPS Mission Forward page at https://henricoschools.us/returntoschool or by clicking the “Help Chats” playlist on HCPS’ YouTube channel at http://youtube.com/henricoschoolstv. For families with additional questions after watching the videos, the live sessions will provide a chance to get extra answers or guidance.

“We realize that the predominantly virtual start to the school year presents families with a host of challenges,” said Superintendent Amy Cashwell. “We want to do our best to make sure that the technical aspects of virtual learning are as simple as possible, and that families can get their questions answered quickly.”

The six recorded “Help Chat” video topics are:

• Resources for Virtual Learning.
• PowerSchool, Part 1: Creating Your Parent Account.
• PowerSchool, Part 2: Features of PowerSchool (Device Login Info, Schedules and Grades.
• Devices: iPads, Chromebooks and Laptops.
• Clever and Schoology (Plus, Creating Your Schoology Parent Account).
• Microsoft Teams.

“Help Chat” live question-and-answer sessions using Microsoft Teams will take place at 10 a.m., 2 p.m. and 6 p.m. Thursday, Sept. 3:

The sessions will be moderated by Andy Jenks, HCPS’ chief of communications and community engagement, and will consist of panels of HCPS technology and learning experts answering questions from families and taking a step-by-step approach to virtual learning for all grade levels. All three sessions will be similar and no registration is required. To join the sessions, visit https://tinyurl.com/HCPSHelpChat. For help using Microsoft Teams, information is available at https://henricoschools.us/family-learning-series/.

For details about HCPS’s predominantly virtual start to the 2020-21 school year, visit https://henricoschools.us/returntoschool.