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Henrico County Public Schools’ four mobile technology hubs will offer expanded technical support hours for the last two weeks of summer, before transitioning to regular school-year hours at all HCPS secondary schools.
Abbreviated summer hours for HCPS’ four mobile tech hubs had been scheduled to continue until just before the start of school, but from Aug. 24-Sept. 4 hours will be expanded and the mobile hubs will be open Monday through Friday from 8:30 a.m. to 4:30 p.m.
Beginning Sept. 8 (the first day of school), normal technology support hours will start at all HCPS secondary schools. Middle and high school students will get technical support at mobile tech hubs stationed at their schools. Elementary students should go to the nearest HCPS high school for technical support. HCPS staff members will continue to receive technical support at their assigned schools.
The mobile hubs will help with repairs to student iPads, Chromebooks and laptops, as well as device exchanges and other needed support. Wi-Fi hot spots for families without internet access will also be available at middle and high schools while supplies last.
Revised tech support summer hours:
• Aug. 21: 8:30-10:30 a.m.
• Aug. 24-28: 8:30 a.m. to 4:30 p.m., Monday through Friday.
• Aug. 31-Sept. 4: 8:30 a.m. to 4:30 p.m., Monday through Friday.
The four hubs are located at Deep Run, Freeman, Hermitage and Highland Springs high schools.
Families who need help with HCPS technology can email helpdesk@henrico.k12.va.us, and a member of the HCPS Technology team will respond by the next business day to provide assistance.
