Henrico hospital failed to stabilize Irvo Otieno's crisis, report says. Then he died.
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HCA Healthcare's Henrico Doctors' Hospital, the hospital where 28-year-old Irvo Otieno was first taken while he was in a mental health crisis days before his death, failed to give Otieno the emergency treatment he needed, according to an investigative report obtained by CBS 6.
In response to a complaint about how the hospital handled Otieno, the Centers for Medicare and Medicaid Services requested that the Virginia Department of Health (VDH) complete an investigation into whether the facility followed federal regulations.
The findings, obtained by CBS 6 reporter Melissa Hipolit, revealed hospital staff failed to provide the necessary stabilizing treatment after Otieno was "presented to the emergency department with an emergency medical condition."
“They failed him. They simply failed Irvo," his mother Caroline Ouko told CBS 6 in an interview in response to the findings. “This was the precursor of everything that happened to my son. It began right there — being denied to see him at Henrico Doctors’ Hospital.”
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