Henrico businesses impacted by water crisis ineligible for Richmond assistance

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Richmond and Henrico businesses that were forced to close during January’s water crisis are still feeling the financial impact. While some relief is available for Richmond businesses, those in Henrico are ineligible to apply for assistance put out by the city of Richmond.
Charles' Kitchen, a small restaurant in Henrico, has been struggling to recover after the crisis. The owner, Claudius Charles, cited the significant challenges faced since the incident. “The water crisis came and made it unpalatable,” he said.
After being closed for several days due to a lack of water and a subsequent boil water advisory caused by failures at Richmond’s water plant, the restaurant's sales “dropped to zero.” Despite reopening, business did not bounce back immediately.
“People didn’t trust the water. They didn’t trust the water period,” Charles explained. “But people started trickling in like a leaky faucet,” he added.
However, the lost revenue has left the restaurant behind on rent. “Not having those funds pushed us back a lot,” he stated.
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