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Dominion Outsourcing LLC, a provider of outsourced services for the healthcare industry, will invest $370,000 to expand its client engagement center in Henrico County, Virginia Gov. Ralph Northam and company officials announced today. The project will create 190 new jobs.
“Helping medical providers deliver efficient services is critical to our healthcare industry, and we are pleased to see Dominion Outsourcing growing in Virginia,” said Northam. “The company will more than triple its workforce with this expansion, which is a strong testament to the talent and business climate in Henrico County. I congratulate Dominion Outsourcing on its impressive growth and commitment to the commonwealth.”
Dominion Outsourcing is an industry-leading outsource provider specializing in the medical and contact center industry. The company specializes in a host of healthcare-related business operations.
“Two of my favorite lessons, shared with me by a respected mentor, are ‘Pick something, and be the very best at it.’ And ‘know your numbers,’" said Dai Barth, president and CEO of Dominion Outsourcing. "My management team at Dominion Outsourcing delivers on this each and every day, and together we have truly built an amazing company.
“The recruiting and training support that I have received from the Commonwealth of Virginia and the folks at Henrico County Economic Development follow these same basic business principles, and know how to create a true private and public partnership. This is a key factor and why we decided to expand here in the Richmond region, and I am very pleased that I will continue to call this place home.”
The Virginia Economic Development Partnership will support Dominion Outsourcing’s new job creation through its Virginia Jobs Investment Program, which provides consultative services and funding to companies creating new jobs or experiencing technological change to support employee training activities.
“We are proud Dominion Outsourcing will be expanding in Henrico,” said Frank J. Thornton, chairman of the Henrico Board of Supervisors. “Their homegrown success is a testament to the talent in our community and Henrico’s pro-business environment. We are pleased to partner with Dominion Outsourcing in their expansion, and we thank them for calling Henrico home.”
The company considered a number of other cities and regions for its expansion, said Dominion Outsourcing COO Casey Thomas, but ultimately chose to remain in Henrico.
“I have lived in Virginia my entire life, and am very pleased with the pool of hardworking, educated, and diverse team members that we have been able to recruit and hire over the last 12 to 18 months,” Thomas said. “[B]ased on the economic conditions of Henrico County, I am excited to continue our expansion in the Old Dominion.”
